Shipping Policy

This Shipping & Receiving Policy applies to RTF3TX Gunsmithing (RTF3TX LLC) and is intended to set clear expectations for customers shipping firearms, firearm parts, and accessories to us for service.

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1) FFL Transfers Into RTF3TX (Buyer Responsibility)

• Any FFL transfer shipped into RTF3TX Gunsmithing is the sole responsibility of the buyer/customer.

• This includes (as applicable):

  • Transfer fees charged by the shipping/sending FFL

  • Any receiving/processing fees required to complete the transfer

  • Required documentation and compliance steps (per federal, state, and local law)

• RTF3TX Gunsmithing does not assume responsibility for delays, costs, or issues caused by incomplete transfer paperwork or non-compliant shipments.

 

2) Contact & Appointment-Only Service

• Service is by appointment only (no walk-ins).

• Before shipping anything, contact us to confirm:

  • The work requested

  • The correct shipping address and any special instructions

  • Any required paperwork

 

3) Safety Requirement (Unloaded Firearms)

• All firearms must be unloaded before shipment or drop-off.

• If a firearm arrives loaded or is repeatedly brought/shipped in an unsafe condition, service may be refused.

 

4) Packaging & Shipping Expectations

• Customers are responsible for:

  • Secure packaging to prevent damage in transit

  • Using a reputable carrier and appropriate service level

  • Retaining tracking information and shipment receipts

• We recommend insuring shipments for the replacement value of the item.

 

5) Receiving, Inspection, and Turnaround

• Upon receipt, items are logged and visually inspected.

• If shipment contents do not match the stated work request, or if there is shipping damage, we will contact you before proceeding.

 

6) Return Shipping

• Return shipping costs, insurance, and any required adult-signature services are the responsibility of the customer unless otherwise agreed in writing.

 

7) Questions

For questions about shipping, transfers, or required documentation, contact RTF3TX Gunsmithing before sending any items.